Emergency Assistance
Helping Our Neighbors in Crisis.
MACAA’s Emergency Assistance Program was established to assist families and individuals in crisis. We offer financial assistance and referrals to residents of Albemarle, Charlottesville, Fluvanna, Louisa, and Nelson Counties who are in need due to unexpected hardship or crisis. We are currently focusing our efforts on those who need temporary help paying utility bills, rental/mortgage counseling, as well as other types of assistance impacting you and your family’s everyday life. To receive emergency assistance, applicants for services must be experiencing a crisis beyond their control. Assistance is provided on a first come first serve basis after all documentation has been received.
Required documentation includes:
Photo identification card for all household members 18 and over
Proof of crisis (bills, etc.)
Proof of income (pay stubs for the last 4-week period, statement from employer, or income tax statements) for all household members 18 and over
Additional documents may be required depending upon the situation
Our assistance is designed to be a temporary measure only. Caseworkers assist each client to connect them with resources that can provide immediate help, as well as provide long-term case management for growth and sustainability of the client and their family. This has all been made possible through the generosity of our community partners including local county governments, Dominion, and other faith-based partners, and donors.
Community-Supported Impact
The Emergency Assistance Program is made possible through the generosity of our community partners and supporters, including local county governments, Dominion Energy, faith-based partners, and individual donors. Their commitment helps ensure that our neighbors have somewhere to turn when it matters most.
How to Apply
Applications should be submitted online through our Emergency Assistance portal on the MACAA website. This portal is convenient, easy to navigate, and allows applicants to monitor their application and approval status virtually. All needed documents can be uploaded to the portal while submitting your application. A Caseworker will receive your request and reach out to you via email or phone about any needed information.
Our team is ready to assist you with completing your application. If you do not have internet service or there are other barriers preventing you from submitting your application in the client kiosk, please contact us or visit us during local walk-in hours. Appointments can be scheduled with your caseworker if the walk in hours is not accessible to your family.
Contact Us
Phone: (434) 987-2408
Email: emergencyassistance@macaa.org